Questions?

What floor plans do Twelve100 Apartments apartments offer?
We have One Bedroom, Two Bedroom and Three Bedroom apartments. Click here to view our plans.
What are the starting prices on One Bedroom apartments?
Call us for pricing and availability.
What are the starting prices on Two Bedroom apartments?
Our Two Bedroom Starts at $1,445
What are the starting prices on Three Bedroom apartments?
Our Three Bedroom Starts at $2,358
Is Twelve100 Apartments a pet-friendly community?
Yes! Twelve100 Apartments is a pet-friendly community. View our pet-policy here.
What must I bring with me to tour an apartment?

Please ensure that all tour participants have a valid government-issued ID.

What are your application and administrative charges?

$50 per application and $150 per administration fee.

What are the income and credit qualifications?

Except for Applicants who receive, or who will occupy an apartment that receives subsidies or voucher assistance, Applicants must have a gross income source that can be verified and that meets the minimum income requirements for the apartment being leased which are determined by multiplying the monthly rent by a specified factor of months as determined by the Community. All applicants must make two times the amount of rent and have two consecutive months of verifiable income. Credit All Applicants are subject to approval through OneSite, the Community’s third party applicant screening agency. Screening criteria will be applied uniformly and, in a manner, consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Please contact the leasing office for further clarification.

What is acceptable “proof of income” to sign a lease?

Applicants will be required to provide income verification, including two months of pay stubs, the most recent W2, 1099 or 1040, proof of retirement income, social security, disability or other government income, child support and or spousal support the most recent tax return and/or certified verification from company accountant or bank, six consecutive bank/financial statements that would show 12x’s annual rental amount, current $H - I$ offer letter for income, trust fund income. Please contact the leasing office for further clarification.

What happens if I qualify for an apartment, but my roommate does not?

Qualification is based on the entire household screening and income results. If any prospect causes the overall results to be a denial, the entire household will be considered unqualified. Please contact the leasing office for further clarification.

Is my security deposit totally refundable?

Application Fee (non-refundable). Payment of the Application Fee does not guarantee that your Application will be accepted.  2. Administrative Fee (may or may not be refundable). Payment of the Administrative Fee does not guarantee that your Application will be accepted. The Administrative Fee will be refunded if the application is not approved; OR it will be retained by us as liquidated damages if the application is withdrawn. 3. Application Deposit (may or may not be refundable). The Application Deposit is not a security deposit - it will be credited toward the required security deposit when the Lease Contract has been signed by all parties; OR, it will be refunded if the application is not approved; OR it will be retained by us as liquidated damages if the application is withdrawn or falsify the information provided onapplication. Please contact the leasing office for further clarification.

If I get a job transfer, can I break the lease?

You may opt to terminate this Lease prior to the end of the Lease term if all of the following occur: (a) as outlined in Lease Details, you give us written notice of early termination, pay the Early Termination Option fee in full and specify the date by which you’ll move out; (b) you are not in default at any time and do not hold over; and (c) you repay all rent concessions, credits or discounts you received during the Lease term. If you are in default, the Lease remedies apply. 

Can I change to a month-to-month lease plan after my first year?

Typically, no, but this is a case-by-case situation depending on your designated unit set aside. Please contact the leasing office for further clarification.

Do you accept short term leases?

No

Am I required to have renters' insurance?

Yes

Do you offer furnished apartments?

No

Do you offer corporate apartments?

No

If something needs to be repaired in my apartment, how do I report it?

To place a service request, please log in to the resident portal on our website or contact the leasing office.

When is my rent payment due?

You must pay your Rent on or before the 1st day of each month (due date) without demand. There are no exceptions regarding the payment of Rent, and you agree not paying Rent on or before the 1st of each month is a material breach of this Lease

What day of the month am I liable for a late charge?

If we don't receive your monthly base rent in full when it's due, you must pay late fees as outlined in the Lease Details. Late fees are applied on the 4th of each month.

Will you accept electronic payments from my bank?

Yes

Is there a place where I can pay my rent after office hours?

No

There is a person who might be staying with me for a while, is that permitted by the lease?

Anyone not listed in this Lease cannot stay in the apartment for more than 2 days in one week without our prior written consent, and no more than twice that many days in any one month.

Do you have reserved parking?

Our community provides reserved parking and open parking. All reserved parking must be reserved with the leasing office.

I have a motorcycle, where can I park it?

Our community provides reserved parking and open parking. All reserved parking has to be reserved with the leasing office.

My children live with me in the summer; do I need to notify your office when they arrive?

Yes, Anyone not listed in this Lease cannot stay in the apartment for more than 2 days in one week without our prior written consent, and no more than twice that many days in any one month. 

Can I install my satellite dish at my apartment?

No

Do you have cable services?

Our community allows tenants to set up individual accounts with the preferred cable provider. However, we do not offer an all-inclusive internet package in our apartment homes.

Does the property have a fitness center?

Yes, we offer 24-Hour Fitness Center with Yoga Studio.

Does the property have a swimming pool?

Yes, we offer Year-Round Resort Style Pool

Does the property offer on-site recycling?

Yes. Please contact the leasing office for further details on our recycling locations. 

Are gas grills permitted at your property?

Yes. Please contact the leasing office for further details on our gas grill locations.

Is there any additional storage space available at your property?

Our community provides garages for your storage needs. Please contact the leasing office for details on renting a garage.

Are residents permitted to paint their apartment?

Unless authorized by law or by us in writing, you must not perform any repairs, painting, wallpapering, carpeting, electrical changes, or otherwise alter our property.

Are residents permitted to paint their apartment?

Unless authorized by law or by us in writing, you must not perform any repairs, painting, wallpapering, carpeting, electrical changes, or otherwise alter our property.

Will you accept my delivery packages for me?

Our community provides packaging services, ensuring seamless package delivery. Contact the leasing office for more information.

Do you have a list of Preferred Employers?
    1. First responders
    2. Teachers & Educators administrative 
Where do I register to Vote?

https://www.votetexas.gov/register-to-vote/update-voter-registration.html

How is your property different from the competition?

Experience Luxury living that meets affordability at Twelve100, offering an ideal location for living, working, and enjoying life in North Central Austin. Nestled in the vibrant hub of the city, just a stone's throw away from The Domain, Q2 Stadium, prominent technology companies, upscale retail outlets, diverse dining options, and exciting entertainment venues. With convenient access to major highways like Mopac and I35, reducing the hassle of long-distance commutes.long distance commutes